If your team members find it difficult to become familiar with new technologies, it may also be useful to include a session management course. To turn your team into a ninja performance club, there are several ways that technology can close the performance gap and help your organization work more efficiently. Managers can use the technology to distribute calls to their team, while those on the phone with customers can use features such as interactive voice and web callbacks to better respond to customer needs. From managing e-learning programs to automating repetitive tasks, there may be technology that can help your team meet their challenges. Online learning is ideal for organizations located geographically or in a virtual office. This allows your teams to improve skills such as time management, with the same level of communication and participation as on-site training. But today we’re also talking about how technology can reduce workloads, improve communication and help teams achieve the same quality of work faster. You’re particularly interested in discussions about productivity and employee engagement, as well as how new tools contribute to a more effective work culture. Time and productivity management are two skills that all successful companies must learn. Online courses are often more pragmatic for companies that cannot afford to send all their employees to a seminar at the same time because many people have the opportunity to schedule a course at a time that is convenient for them. It’s always been about maximizing productivity in the workplace; the only real change in the conversation is the solutions that business leaders are considering to bridge the productivity gap. Contact center cloud software is an example of a tool that companies use to effectively manage incoming calls and develop a more organized way to locate their customers. Inefficient meetings not only waste time and cause confusion, but can also have costly business consequences. If you can’t afford a place away from the office, online performance training is an ideal alternative. You can also combine this tool with your meeting rooms for electronic booking, so your business can avoid problems with overbooking.